FTD Mercury Webinar Archives

The following supporting materials are helpful tools when accessing the FTD Mercury Webinar Series at a later date. The coordinating webinars can be found at FTD Mercury Network, the florist YouTube channel.


Mercury Administration


Looking for ways to streamline store operations? During this webinar, we will go through Mercury Administration in Mercury POS to set up your default settings. Find out how to add employees and set their permissions, how to create abbreviation codes and send to codes and how to use your invoices to market your shop.

Handout - Mercury Administration Adobe Acrobat PDF

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Order Entry/POS Shortcuts


Increased efficiency correlates to increased profitability. In this webinar, learn the shortcuts in Mercury POS that will make it easier and faster to enter orders. In addition, gain knowledge on how to process multiple ticket and recipient orders, and learn how to use the retail-to-go app for quick sales.

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Delivery Module and Mobile App


With delivery being the final step to create an exceptional customer experience, marking orders delivered in Mercury POS is very important. In this webinar, discover several ways to mark your orders delivered using the Delivery module, Dashboard and Mercury Mobile App. Learn how to create delivery routes for your drivers to promote better efficiency.

Handout - Delivery Module and Mobile App Adobe Acrobat PDF

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If you have questions, please contact us at 800.788.9000 or techeducation@FTDi.com.