Contact Us
How can we help you?A professional FTD customer service representative is available to answer your questions through phone, email or GEN message.
| FTD Member Services | ||
| Phone | 800.788.9000 | |
| ftdmemberservices@FTDi.com | ||
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| Hours of Operation | ||
| Monday-Friday | 7:30 am - 6:30 pm (Central Time) | |
| Mercury Technology Assistance Center | ||
| Phone | 800.788.9000 | |
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| Hours of Operation | ||
| Monday-Friday | 7:30 am - 6:30 pm (Central Time) | |
| Saturday | 7:30 am - 4:00 pm (Central Time) | |
| FTD Florists Online / Mercury Online Customer Service | ||
| Phone | 800.576.6721 | |
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| Hours of Operation | ||
| Monday-Friday | 8:00 am - 6:00 pm (Central Time) | |
| FTD Marketplace Customer Service | ||
| Phone | 800.767.4000 | |
| Website | ftdmarketplace.com/marketplace | |
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| Hours of Operation | ||
| Monday-Friday | 8:00 am - 5:00 pm (Central Time) | |
| FTD Flower Exchange Customer Service | ||
| Phone | 800.767.4000 | |
| Website | sales.ftdflowerexchange.com | |
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| Hours of Operation | ||
| Monday-Friday | 8:00 am - 5:00 pm (Central Time) | |
| Credit Card Processing | ||
| Phone | 800.788.9000 | |
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| Hours of Operation | ||
| Monday-Friday | 7:30 am - 6:30 pm (Central Time) | |
| 24 Hour FTD.com Consumer Customer Service | ||
| U.S. and Canada Toll-free | 800.SEND.FTD (800.736.3383) | |
| Outside the U.S. and Canada | 630.719.7756 | |
FTD, LLC
200 N. LaSalle St.,
Suite 2550
Chicago, IL 60601