Contact Us
How can we help you?A professional FTD customer service representative is available to answer your questions through phone, email or GEN message.
| FTD Member Services | ||
| Phone | 800.788.9000 | |
| GEN message | 90-0555AA | |
| ftdmemberservices@FTDi.com | ||
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| Hours of Operation | ||
| Monday-Friday | 7:30 am - 6:30 pm (Central Time) | |
| Mercury Technology Assistance Center | ||
| Phone | 888.309.2244 | |
| GEN message | 90-5034AA | |
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| Hours of Operation | ||
| Monday-Friday | 7:00 am - 7:00 pm (Central Time) | |
| Saturday | 7:30 am - 4:00 pm (Central Time) | |
| FTD Florists Online Customer Service | ||
| Phone | 800.576.6721 | |
| GEN message: | 90-8418AA | |
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| Hours of Operation | ||
| Monday-Friday | 8:00 am - 6:00 pm (Central Time) | |
| FTD Marketplace Customer Service | ||
| Phone | 800.767.4000 | |
| GEN message | 90-0233AA | |
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| Hours of Operation | ||
| Monday-Friday | 8:00 am - 5:00 pm (Central Time) | |
| FTD Flower Exchange Customer Service | ||
| Phone | 800.767.4000 | |
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| Hours of Operation | ||
| Monday-Friday | 8:00 am - 5:00 pm (Central Time) | |
| Credit Card Processing | ||
| Phone | 800.788.9000 | |
| GEN message | 90-0639AA | |
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| Hours of Operation | ||
| Monday-Friday | 7:30 am - 6:30 pm (Central Time) | |
| 24 Hour FTD.com Consumer Customer Service | ||
| U.S. and Canada Toll-free | 800.SEND.FTD (800.736.3383) | |
| Outside the U.S. and Canada | 630.719.7756 | |
FTD, LLC
3113 Woodcreek Drive
Downers Grove, IL 60515
630.719.7800