Terms & Conditions

Effective: February 27, 2024

1. Using Our Site
Welcome to FTDi.com ("the Site"), an internet property of FTD, LLC (FTD, "we", "us" or "our"). Thank you for choosing FTD®. We're pleased to help you meet all your floral product needs. By visiting any FTDi.com section, you acknowledge and agree to the following Terms & Conditions.

We may, in our sole discretion, modify these Terms & Conditions from time to time, and revisions will be included in new versions of the site. Please continue to periodically review these Terms & Conditions when using the Site. By continuing to access and use the Site after these Terms & Conditions have been modified, you are agreeing to such modifications. In addition, when using particular services or features on the Site, you shall be subject to any posted guidelines or rules applicable to such services or features that may be posted on occasion, including, without limitation, any new features or functionality (e.g. video and related products) that augment or enhance the services or features. All such guidelines or rules including the Privacy Policy are hereby incorporated by reference to these Terms & Conditions.

2. Member Accounts

  • As an FTD Member, you are responsible for all activity on your account, including all purchases made by you or individuals you give permission to use your account.
  • You are responsible for both the use of and purchases made under your account
  • You agree to provide true and accurate information about yourself on your account information page and to update your information to ensure all data listed is current.
  • You agree to authorize FTD to charge purchases you make on your Clearinghouse Statement.
  • We are committed to ensuring safe online purchasing and protecting your personal information. Read our Privacy Policy in detail.

3. Termination
We reserve the right, in our sole discretion, immediately and without notice to suspend or terminate your account and/or your ability to access the Site, for any reason including, but not limited to, any breach by you of these Terms and Conditions or conduct by you that we determine to be inappropriate.

4. Copyright & Trademarks
The content of this website includes copyrighted materials, trademarks and other proprietary information, including, without limitation, text, photos, and graphics, which are protected by the intellectual property rights of FTD. Except as otherwise expressly permitted by applicable law, you agree not to copy, redistribute, publish or otherwise exploit material from this website without the express prior written permission of FTD. You may not display content from this Site in frames or "in-line links" or use any of FTD's trademarks or names as "metatags" on other websites without express written permission from FTD.

5. Liability
YOU EXPRESSLY AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK AND IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (EXCEPT ONLY TO THE EXTENT OF ANY WARRANTIES INCAPABLE OR EXCLUSION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT). WITHOUT LIMITING THE FOREGOING, FTD DOES NOT WARRANT THAT THIS SITE WILL BE UNINTERRUPTED OR ERROR FREE.

FTD MAY PROVIDE LINKS TO EXTERNAL LOCATIONS OPERATED BY THIRD PARTIES. FTD DOES NOT MAKE ANY REPRESENTATION, GUARANTEE, ENDORSEMENT OR WARRANTY WITH RESPECT TO SUCH THIRD PARTY SITES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE DISCLAIMERS OF LIABILITY CONTAINED HEREIN APPLY TO ANY AND ALL DAMAGES OR INJURY WHATSOEVER CAUSED BY OR RELATED TO USE OF, OR INABILITY TO USE, THIS WEBSITE UNDER ANY CAUSE OR ACTION WHATSOEVER OF ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION, ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT AND THAT NEITHER FTD NOR ITS AFFILIATES, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS WEBSITE.

6. General Information
These Terms & Conditions, the Privacy Policy and your FTD Member Agreement govern our relationship and use of the Site. Member florists are subject to the terms of your membership agreement with FTD, and that agreement takes precedence over any terms that may be different from or inconsistent with the terms of this website. You also may be subject to additional Terms & Conditions that may apply when you use affiliate services, third-party content or third-party software. These Terms & Conditions and the relationship between you and us shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions. Unless otherwise provided herein, you and we agree to submit to the personal and exclusive jurisdiction and venue of the courts located within the State of Illinois. Any failure on our part to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms & Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms & Conditions remain in full effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the service or these Terms & Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred.

7. Contact Information
If you have any questions about our Terms & Conditions or its implementation, please contact us.

FTD, LLC
Attn: Webmaster
200 North LaSalle St., Suite 2550
Chicago, IL 60601
P 800-788-9000
E webmaster@FTDi.com