Delivery Policy and Charges

Delivery Policy:

The Filling Florist is responsible for all third party deliveries.
Please communicate any delivery problems to FTD.COM immediately.
If we receive any communication from you via ask, forward, reject, etc. stating that an order is out of your delivery area, FTD.COM reserves the right to remove you from that zip code.
Florist may not charge additional for "redelivery" unless the original delivery information was given to you incorrectly by FTD.COM.

Non-Holiday

Holiday

Please support your selected delivery areas at all times (holiday and non-holiday).
During the three floral holidays, the cut-off for the acceptance of orders will be regulated, generally from 12-24 hours earlier, based on volume to provide sufficient time for the completion of deliveries. It is our intent to accept orders as close to the holiday as possible while still ensuring delivery.

Delivery Charges:

Included in the total price of the order is a delivery charge. If you have a higher delivery charge but can still fill the order to the recipe in the FTD Selections Guide Workbook for the amount given please feel free to subtract the higher delivery fee. If you cannot fill the order per the recipe with your delivery fee you must reject the order.
Should your delivery charge be less, the filling florist will be expected to build the remaining dollars into the value of the arrangement.

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