FTD | Contact Us

Please call 1-800-788-9000 to speak to a FTD® Member Services representative, or send a Mercury® general (GEN) message to 90-0555AA, or email us at ftdmemberservices@ftdi.com and we'll be happy to assist you!

Should you wish to write to us, please use the following address:
FTD Group, Inc.
3113 Woodcreek Drive
Downers Grove, IL 60515
630-719-7800

FTD Management Team

Name	Title	Phone	Email
Michael J. Soenen	President & CEO of FTD	630-719-2504	msoenen@ftdi.com
Becky A. Sheehan	Chief Financial Officer	630-724-6504	basheehan@ftdi.com
Jon Burney	Vice-President General Counsel & Secretary	630-724-6729	jburney@ftdi.com
George Kanganis	Executive Vice-President of Sales	630-724-6338	gkanganis@ftdi.com
Larry Johnson	Executive Vice President Member Services	630-719-7845	ljohnson@ftdi.com
Tony Dillon	Chief Technology Officer	630-724-6867	tdillon@ftdi.com
Ben Pauley	Vice-President Mass Market Sales	630-724-6223	bpauley@ftdi.com

Mercury Network - Frequently Used Numbers

FTD Group, Inc.	Mercury Number
Adjustments	90-0357AA
Credit Card Information	90-0639AA
Direct Access	90-8400AA
Executive Suite	90-0365AA
Field Services	90-0324AA
Finance	90-0241AA
FTD Flowers All Hours	90-9200AA
FTD Directory Services	90-0258AA
FTD Florists Online	90-8418AA
Insurance	90-0050AA
International - Retrans	90-0266AA
Marketplace	90-0233AA
Member Services	90-0555AA
FTD Mercury Advantage	90-5109AA
Mercury Billing	90-0373AA
Console/Order-Related Questions	90-5034AA
Slimcast Messages	90-0621AA