Contact Us

How can we help you?
A professional FTD customer service representative is available to answer your questions.

FTD Member Services
Phone   800.788.9000
GEN message   90-0555AA
Email   ftdmemberservices@FTDi.com
Hours of Operation
Monday-Friday   7:30 am - 6:30 pm (Central Time)
Saturday   8:00 am - 3:00 pm (Central Time)
 
Mercury Technology Assistance Center
Phone   888.205.7225
GEN message   90-5034AA
Hours of Operation
Monday-Friday   7:00 am - 8:00 pm (Central Time)
Saturday   7:30 am - 6:00 pm (Central Time)
 
FTD Florists Online Customer Service
Phone   800.576.6721
GEN message:   90-8418AA
Hours of Operation
Monday-Friday   7:00 am - 7:00 pm (Central Time)
Saturday   9:00 am - 3:00 pm (Central Time)
 
FTD Flowers All Hours Customer Service
Phone   800.669.1000
GEN message   90-9200AA
Hours of Operation
Monday-Friday   7:30 am - 6:30 pm (Central Time)
Saturday   8:00 am - 3:00 pm (Central Time)
 
FTD Marketplace Customer Service
Phone   800.767.4000
GEN message   90-0233AA
Hours of Operation
Monday-Friday   8:00 am - 5:00 pm (Central Time)
 
FTD Flower Exchange Customer Service
Phone   800.767.4000
Hours of Operation
Monday-Friday   8:00 am - 5:00 pm (Central Time)
 
Credit Card Processing
Phone   800.788.9000
GEN message   90-0639AA
Hours of Operation
Monday-Friday   7:30 am - 6:30 pm (Central Time)
Saturday   9:00 am - 12:00 pm (Central Time)
 
24 Hour FTD.com Consumer Customer Service
U.S. and Canada Toll-free   800.SEND.FTD (800.736.3383)
Outside the U.S. and Canada   630.719.7756


FTD Group, Inc.
3113 Woodcreek Drive
Downers Grove, IL 60515
630.719.7800