Member Services provides "one-stop shopping" for Members by helping you with the following:

• Answering questions regarding your monthly FTD Clearinghouse Statement

• Resolving questions about FTD orders and policies

• Solving problems related to the FTD Credit Card equipment and processing of credit cards.

• Connecting callers with the appropriate department when necessary

Member Services hours of operation are Monday-Friday 7AM-7PM and Saturday 8AM-3PM CST. Members can contact Member Services directly by calling
1-800-788-9000 or email us at ftdmemberservices@ftdi.com.

View the FTD Member Services-Frequently Asked Questions

View the Mercury Network - Frequently Used Numbers chart 

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