FTD Mercury User Information

FTD Luxury Collection CD Installation Instructions
To enable FTD Luxury Collection card printing, you must install the Luxury Collection CD on your FTD Mercury Server and each client PC in your shop. Additionally, you must have the May 2009 FTD Directory or later installed on your FTD Mercury Server and client PCs.

The installation procedure for the server and client PCs is the same, but install the CD on your FTD Mercury Server first. Once you install, the FTD Luxury Collection card is available as a form on your FTD Mercury system. Additionally, the card is added in the Default Form Printing screen in Mercury Administration, with all values set to 0 for order types.

The installation is very quick; it usually takes less than a minute per computer.

To install the FTD Luxury Collection CD on your FTD Mercury Server and client PCs:

  1. On the computer, close FTD Mercury if it is running.
  2. Insert the FTD Mercury Luxury Collection CD into the computer. The installation begins automatically. (If the installation does not begin, use Windows Explorer to browse to the CD and double-click LuxInstall.exe to begin the installation.)
  3. When you receive a message asking if you want to install the report for the Luxury Collection, click Yes.
  4. When you receive the message that the installation was successful, click OK.
  5. Remove the CD from your CD drive.
  6. Open FTD Mercury and log in using your user name and password.
  7. On the FTD Mercury Main Menu, click the Tools menu and then click Printer Form Settings (in FTD Mercury 8.x, this command is under the File menu). The Printer Form Settings window opens.
  8. In the Luxury Collection row, from the Printer Selection list, select the printer you will use for the Luxury Collection cards. From the Tray list, select Form Source. Click Save.

Repeat this procedure on all client PCs in your shop.

Handling an FTD Luxury Collection Order Received from the Mercury Network
When you receive an FTD Luxury Collection order from the Mercury Network, you should look in the order's product description and special instructions for details on which FTD Luxury Collection product (name and SKU) to use for the order, the location in your FTD Luxury Recipe Booklet and the recipe for the product. Complete the order as you normally would for orders received from FTD over the Mercury Network.

Printing an FTD Luxury Collection Card
When you receive an order for an FTD Luxury Collection product in FTD Mercury, you will need to print an additional card on the FTD Luxury Collection card stock.

To print a card for an FTD Luxury Collection product:

  1. Complete the order as you normally would in Order Entry or Point of Sale. The normal invoice, worksheet, and/or trifold card will print on their designated printers, depending on Mercury Administration settings.
  2. On the FTD Mercury Main Menu, click the Ticket Search button. The
    Ticket Search     window opens.
  3. Perform a Ticket Search to locate the order for which you are printing a Luxury Collection card and double-click the order from the results list. The order opens in Order Entry.
  4. Confirm this is the order for which you are printing the Luxury Collection card.

    Note: Although the card message font displayed in Order Entry may be
    different, FTD Luxury Collection cards will automatically use Arial as the font.

  5. Click Printer. The Output Options window opens.
  6. In the Print Output area, select Luxury Collection as the form type. The printer and tray are automatically selected based on the configuration made in the Printer Form Settings window during installation.
  7. Ensure the Luxury Card Collection card stock is loaded in the letter tray for the designated printer.
  8. Click Execute. The card is printed on the Luxury Card Collection card stock.
  9. When you return to the Order Entry window, click Escape to exit the order.

After the stationery prints, separate it using the perforations. You will have three pieces - a message card, care instructions and a delivery slip. Please fold the message card and place it along with the care instructions and flower food packet into the organza bag. The organza bag should then be secured gently over one of the flower heads. Place the delivery slip portion of the stationery into the gold FTD pick for placement within the bouquet.