Microsoft Outlook Users (with Reading Pane turned on):

  1. Click on the gray bar above the "To: Your Name" in the reading pane.
  2. Click on "Add Sender to Safe Senders List".

    If you have enabled image blocking, you will need to enable them to see images:

  3. Click on the gray bar above the "To:" Your Name.
  4. Click on "Add the Domain @mailfromftd.com to Safe Senders List".

SBC, Yahoo, and Verizon Customers:

  1. Click on the "Add to Address Book" link at the top of your browser (next to the From Address).
  2. Once the "Add to Address Book" window opens, enter any optional fields, and then
    click "Add to Address Book"
    .
  3. A confirmation message at the top of your screen will indicate you have added ftdenews@mailfromftd.com to your Address Book.

    If you have enabled image blocking, you will need to enable them to see images:

  4. Click on "Mail Options" in the upper-right-hand corner of your browser.
  5. Click on "General Preferences" under the Personalization heading.
  6. Go to the Security section and uncheck the box marked "Block HTML Graphics in email messages from being downloaded."
  7. Click "Save" at either the top or bottom of your browser.
 Hotmail Customers:
  1. Click on the "Save Address" link in the toolbar of your browser.
  2. Check the "Add to Contacts" checkbox.
  3. Click "OK".
 AOL Customers:
  1. Click on the "Add Address" icon at the top of your browser.
  2. Ensure ftdenews@mailfromftd.com is in the email field.
  3. Click "Save".
 Comcast Customers:
  1. Click on the "Save Address" link at the top of the email (next to the From Address).
  2. Enter FTD in the First Name field.
  3. Click "Save Entry".
 MSN Customers:
  1. Click on the "Save Addresses" link in the toolbar.
  2. Check the "Add to Contacts" checkbox.
  3. Click "Save".
 SBCGlobal Customers:
  1. Click "Mail Options"
  2. Click "Filters"
  3. Click "Add Filter"
  4. In the top row, labeled "From header:" make sure "Contains" is selected in the pull-down menu.
  5. Enter ftdenews@mailfromftd.com
  6. At the bottom, where it says "Move the Message To:" select "Inbox" from
    the pull-down menu.
  7. Click the "Add Filter" button.
 Gmail Customers:
  1. Click the drop-down arrow near the top of the email message.
  2. Click "Add FTD.com to Contacts list".
 Earthlink Customers:
  1. Click "Add to Address Book" in the email header
  2. Ensure ftdenews@mailfromftd.com is correct in the "Address Book Editor"
  3. Click "Save".
 Juno/Netzero Customers:
  1. From your mailbox screen click on the "Address Book" tab.
  2. Next to the "Lists" tab, click the "Add new contact" link.
  3. Type in or paste ftdenews@mailfromftd.com into the "Email Address" block
  4. Click "Save".
 AT&T Customers:
  1. Click on the "Save Address" link (next to the From Address).
  2. Enter FTD in the First Name field.
  3. Click "Save".